Frequently Asked Questions

General Questions

Fundthefirst.com is a FREE platform to utilize. Unlike other crowdfunding platforms, we do not have any administrative fees, setup fees, fees for not reaching your goal, fees for exceeding your goal or fees for requesting a payout. The only unavoidable fee is a 2.9% + .30 Stripe credit card processing fee that allows you to donate to a fundraiser on our platform. This fee is not an additional charge to your donation and is subtracted from the beneficiary of the campaign's total goal. Example – If you donate $100 to a fundraiser, the beneficiary will receive $97.

Our one of a kind and unique verification process ensures a trusted experience for all users on our platform. Additionally, our team personally contacts all organizers and beneficiaries of fundraisers to help with any guidance they may need.

Campaign Questions

To start a fundraiser, simply click "Start a Fund the First" from our homepage or any other page on our platform.

A fundraiser for "Myself" indicates that you will be both the organizer and beneficiary of that campaign.

A fundraiser for "Someone Else" indicates that you will be organizing a campaign for a separate beneficiary.

A fundraiser for "Non-profit/Charity" indicates that you are a non-profit organization and/or charity and you will be shown as both the organizer and beneficiary of this campaign. Or, you are organizing a fundraiser to raise money for a charity which you will indicate.

A fundraiser for "Bootstrap-Me" indicates that you will be both the organizer and the beneficiary of this fundraiser. You will have the ability to create a fundraiser that has tier levels and different offers based on the amount of donations you are requesting and the types of givebacks you are offering.

There are so many different reasons to create your fundraiser. They include, but are not limited to the following: death, illness, surgery, catastrophic loss, supplies, bootstrap-me, good cause, classroom, events and miscellaneous scenarios.

Activation of fundraisers on our platform are at the discretion of our review board. If you have any questions or concerns, please contact us at [email protected]

Once your fundraiser has been activated you will receive an automated email with tips and tricks on how to share and maximize on your donations. Your fundraiser will also be active in our "Browse Campaigns" section on our platform under "Newly Listed."

After logging in to your Fund the First account, you can edit your fundraiser by clicking "Manage Campaign" from within your dashboard.

After logging in to your Fund the First account, you can end your fundraiser by clicking "Manage Campaign" from within your dashboard and clicking "End." This will stop anyone from donating to your fundraiser, but it will still be visible on our platform.

Yes! Please email us at [email protected] and we can discuss how to help you during your time of need.

Payment Questions

The only person or entity that receives funds for a campaign is the beneficiary of intent. Our team ensures this through our vetting process.

Organizers and/or beneficiaries of fundraisers can request a payout from the dashboard of their fundraiser every 5 days.

No, all funds raised on your campaign are considered a gift and are not taxed. The only exception is a "Bootstrap-Me" campaign, which has specific instructions during your setup.

Our platform is a for-good company and is accredited by the BBB –
https://www.bbb.org/us/ny/merrick/profile/crowdfunding/fund-the-first-0121-87140970#bbbonlineclick

No. If you wish to make a tax-deductible donation, please visit our non-profit arm at www.fallenfirstreserve.org

Email us at [email protected] with a copy of your donation receipt and we will process your request.